Business Administration

Business Administration Apprenticeship

BSB30120 – Certificate III in Business

Real people, real support, real outcomes

All you need to know...

A business administration apprenticeship combines paid employment with structured training, allowing you to develop practical office and administrative skills while working toward a formal qualification.

This pathway is ideal for people who enjoy organisation, communication and working in a professional environment, while building transferable skills that are valuable across many industries.

What Is a Business Administration Apprenticeship?

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A business administration apprenticeship allows you to earn a wage while gaining real workplace experience and completing formal training.

As a business administration apprentice, you’ll:

  • Work full-time with a host employer

  • Complete formal training through an approved training organisation

  • Gain a nationally recognised qualification in business administration

  • Receive ongoing support throughout your apprenticeship

Qualification & Course Details

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Qualification: BSB30120 – Certificate III in Business
Training Type: Apprenticeship
Delivery: On-the-job training combined with off-the-job study
Training Providers: Delivered through approved Registered Training Organisations (RTOs)
Outcome: Nationally recognised qualification in business administration

Units & Skills You’ll Learn

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During your apprenticeship, you’ll develop practical skills including:

  • Customer service and professional communication

  • Office administration and record keeping

  • Using business software and digital systems

  • Scheduling, filing and document preparation

  • Supporting teams and daily business operations

  • Applying workplace health and safety procedures

How Long Is a Business Admin Apprenticeship?

A business administration apprenticeship typically takes around 12 to 18 months to complete.

The duration may vary depending on prior experience, training arrangements and competency progression.

Pay & Earning Potential

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Business administration apprentices are paid while they train, with wages increasing as skills and experience develop.

  • Apprentice wages are paid in line with the relevant award

  • Pay rates may increase as you progress through your apprenticeship

  • Qualified business administration professionals can earn competitive wages

  • Earnings may vary depending on age, experience, location and employer

Career Pathways & Progression

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Completing a business administration apprenticeship can lead to a wide range of career opportunities, including:

  • Business administration officer

  • Receptionist or office administrator

  • Customer service or support roles

  • Executive or team assistant

  • Human resources or payroll support

  • Further study in business, management or leadership

How the Apprenticeship Process Works

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  1. Apply for a carpentry apprenticeship

  2. Complete an interview and suitability assessment

  3. Be matched with a host employer

  4. Commence work and training

  5. Complete your qualification

Frequently Asked Questions

How long does a business administration apprenticeship take?

Most business administration apprenticeships take between 12 and 18 months, depending on training arrangements and competency progression.

Do I get paid while completing a business administration apprenticeship?

Yes. Business administration apprentices are paid while they train, with wages set under the relevant award.

What qualification will I receive?

You’ll receive a nationally recognised Certificate III in Business upon completion.

Do I need experience to start a business administration apprenticeship?

No prior experience is required. Employers value communication skills, organisation and a willingness to learn.

What kind of work will I do as an apprentice?

Apprentices support day-to-day office operations, including administration tasks, customer service, scheduling and document management.

Is business administration a licensed trade?

No. Business administration is not a licensed trade, however formal qualifications are highly valued and can support long-term career progression.

Ready to Start Your Business Administration Career?

A business administration apprenticeship is a great way to gain practical skills, earn a wage and build a career that offers flexibility and long-term opportunities across many industries.

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Apprenticeship Opportunities Across Multiple Industries

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